Marketing Related Customer Satisfaction and Perception of Delhi Based Digitech Startups

Digital Service Providers (DSPs) are organizations that deliver a range of digital technology-based services to both businesses and consumers. Positioned at the convergence of technological capabilities and service provision, DSPs utilize advancements in technology to enhance and facilitate the delivery of services through digital or online platforms. Cloud computing is a key component of a DSP’s toolkit, enabling the hosting of services on virtual platforms and providing benefits such as scalability, cost efficiency and universal access.

DSPs are versatile innovators, offering a broad spectrum of services that go beyond traditional computing resources. Their offerings include, but are not limited to, cloud-based solutions. DSPs play a pivotal role in the digital ecosystem, driving digital transformation across various sectors by providing services such as cloud hosting, Software as a Service (SaaS), managed IT services, VPNs, data backup, e-commerce platforms, IoT service management, cybersecurity solutions, email hosting and telecommunication services. The evolution of digital services marked a significant shift from traditional service delivery methods to advanced, internet-based solutions, making DSPs central to the digital landscape.

Gautam Goswami, CEO, CodeAxes Technologies Pvt. Ltd. (Delhi based Digitech Startup), Delhi

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About us

Journal of Media Scholars

Greetings!!

Media professionals around the world engage in active information and perspective sharing across different platforms. Nevertheless, scholarly articles face certain limitations, particularly in regions like the global south. This is especially evident for scholars specializing in Modern Indian Languages, who lack sufficient academic journals that offer opportunities to contribute their insights and address media, communication, and societal issues.

Our objective is to address this gap by publishing research papers in Hindi and English twice a year. Our journal covers a broad range of topics within Media Studies and related fields, and it undergoes a rigorous peer-review process. Media Scholar began in January, 2023 in the online mode as a tri-annual journal. It later became Bi-annual in 2024. By offering a bilingual (Hindi & English) platform for Mass Communication, we aim to serve students, faculty members, and professionals within the industry.

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